Sunday, September 23, 2018

A Place for Mom? What the Pictures (and the Administration) Don't Tell You


The photos of the stately homes-turned-senior living look so nice you want to live there yourself. The lawn is green and plush. The dining room is so plush it looks like it could be in the Waldorf. Or Trump Tower. Or the Titanic.

Your grey-haired mother, or grandmother, is surrounded by and being hugged by care staff, and all are smiling profusely.

Don't fall to the advertising gimmick. Just think how great these photographers make your greasy Chinese food take-out orders look  But this is your mom, or your grandmom, or your dad, or your granddad. This is her life, and in many ways yours too. Or it will become yours.

They may show photos of the Independent Care on the Assisted Living page. 

You look at what's nearby, look at the websites, maybe A Place for Mom, but this is not like Amazon, where the information is readily available. You cannot see the reviews until you register. Worse, you cannot write a review until you register. 

You take a trip there, for the day. Looks nice enough. You may see a golf course. You may see tennis courts. They show you all the beautiful stuff.

Then the application. There's usually a lot of questions about finances, your elderly parent's, and maybe even yours. There's a nonrefundable deposit for the application. There's a Plan A and a Plan B and a Plan C, each one requiring a different amount up front and a different monthly fee. How do you choose? This is new stuff.

Because of the up front deposit, you really cannot be doing too many applications and you don't have time to really go and talk to residents. 

And when you or they have to make that decision, it may need to be rather quick.

I'm going to write a series about what to beware of. Believe me, you won't read this on the senior living websites, and you won't be told this stuff when you go check the places out.

But it's all very deliberate, and once your parents has made the decision, or you for your parent, you're pretty stuck, with the upfront money usually required. This is the rest of their lives.

Never forget that this place is in it for the money. They are in the business of helping senior, but they are in it for a profit and that profit motive will affect every aspect of your or your parents' lives. Smaller corporations become bigger, and pay dividends to shareholders. It's much more complicated than you realize, before you begin this journey to help yourself or your loved one.

Let's visit this. I'm happy to share what I've learned the hard way.